Refund & Return Policy
Wallet-based payment and refund information.
Payment Process
All payments made through RAF are securely processed and may be temporarily held within the platform workflow until service completion and verification.
Booking Confirmation
A booking is considered confirmed only after successful payment and acceptance according to service availability and platform guidelines.
Refund Eligibility
- Service booking was cancelled before confirmation
- Service could not be delivered by RAF
- Duplicate or incorrect payment transaction
- Verified technical or payment processing issue
- Refund approved after review by the support team
Non-Refundable Situations
- Completed services
- Incorrect information submitted by users
- Violation of platform policies
- Requests outside the eligible refund period
Refund Processing Time
Once approved, refunds are generally processed within 7 business days depending on the payment provider and banking timelines.
Need Assistance?
For refund requests or payment support, contact our team.
- Email: info@theraf.in
- Phone: +91 90377 84104